FAQ & Site Info

We use an international shipping partner that requires some extra handling time. Please allow 7-10 days beyond the ship time listed by the carrier for your item to arrive.

All shipments have tracking however door to door tracking guaranteed for the following countries. Australia, Austria, Belarus, Belgium, Brazil, Bulgaria, Canada, Colombia, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, Vietnam Packages to any other region are only guaranteed tracking until they are handed off to your countries postal service. We will consider that a delivered package.